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Tag Archives: air conditioning
How To Always Win With Customers!
My last few posts have been centered around customer relations.To conclude this series, I offer the following that was something I tried to teach my Techs and follow myself. First, we need to ask the question, “WHAT IS A CUSTOMER?” … Continue reading
Ten Commandments of Human Relations
I was recently going through some of the boxes I packed up when I retired in January and came across this article that I used both when I was a service manager for a contractor and when I became the … Continue reading
Flood Damaged HVAC Equipment
The South Central, Midwest, and the Northeast have seen record rainfall in the last month and, especially, the last couple of days. Rivers are over flood stage. Sewer systems could not keep up with all the rain and sewers backed … Continue reading
Posted in Commentary, HVAC Tech Support
Tagged air conditioning, application, commissioning, CUSTOMER RELATIONS, duct work, education, flood stage, HVAC equipment, HVAC systems, IAQ, installation, maintenance, retrofit, Safety, service, system replacement, Technician Competence, technology, training, troubleshooting
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Proper Air Conditioning Sizing
I recently received this question from a homeowner who came upon the blog site: Mike I read some of your articles online and am asking for your opinion. I replaced my antiquated system with a new system. I have a 1250 … Continue reading
THANK YOU!
A couple of milestones were hit recently — in April, this blog turned 4 years old. It was started in April 2011. Even more amazing is, as of this writing, there have been 400,312 views of the various articles from … Continue reading
Plenum Returns – Good or Bad?
I recently had this question sent to me —“What are your thoughts regarding plenum returns verses duct returns. One of the obvious is cost but how about system performance.” Great question! In my opinion, I have always said that … Continue reading
I must be doing something right!
Back in April 2011, I started writing on this blog site as a way to help my local contractors and dealers. Most of the posts were based on issues these persons were experiencing and this was a good forum to … Continue reading →