Category Archives: HVAC Tech Support

Heating Efficiency and Proper Sizing

This weekend I got an email from my nephew who lives in New Hampshire. He recently moved into a home and they finished the basement and attic. Now, he had a contractor come in and he was telling him that … Continue reading

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Natural Gas piping Questions

I recently had a reader ask these questions: How bad is it to use regular galvanized pipe instead of black? How tight should 1/2″ pipe be? I was taught to use sealant dope but to skip the first thread. Should … Continue reading

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How To Always Win With Customers!

My last few posts have been centered around customer relations.To conclude this series, I offer the following that was something I tried to teach my Techs and follow myself. First, we need to ask the question, “WHAT IS A CUSTOMER?” … Continue reading

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Ten Commandments of Human Relations

I was recently going through some of the boxes I packed up when I retired in January and came across this article that I used both when I was a service manager for a contractor and when I became the … Continue reading

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Flood Damaged HVAC Equipment

The South Central, Midwest, and the Northeast have seen record rainfall in the last month and, especially, the last couple of days.  Rivers are over flood stage.  Sewer systems could not keep up with all the rain and sewers backed … Continue reading

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Proper Air Conditioning Sizing

I recently received this question from a homeowner who came upon the blog site: Mike I read some of your articles online and am asking for your opinion. I replaced my antiquated system with a new system. I have a 1250 … Continue reading

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Plenum Returns – Good or Bad?

I recently had this question sent to me —“What are your thoughts regarding plenum returns verses duct returns. One of the obvious is cost but how about system performance.”   Great question! In my opinion, I have always said that … Continue reading

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Indoor Coil Leaks

With A/C season officially here, I have been asked to address an issue that has been around our industry for a long time now and that is indoor coil leaks also known as formicary corrosion. Indoor coil corrosion failures are an … Continue reading

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Air Conditioning and Humidity Control — Comments from Readers

This was fast – already have had a few suggestions and responses. Thank you to the responders. One thing I did not go into was “controls” other than the economizer and this is what the responders all made suggestions about. … Continue reading

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Air Conditioning and Humidity Control

I recently received this question from one of this site’s readers: “Is it a good or bad idea to leave the ahu fan on in a commercial system?This facility is a bank and is experiencing a higher than normal moisture … Continue reading

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