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Author Archives: yorkcentraltechtalk
Last Posting
We regret to inform you all, but the creator/moderator of this site, Mike Bishop, recently passed away. He was diagnosed with pancreatic cancer two years ago, and after a long but optimistic fight, he succumbed to complications last week. As … Continue reading
Posted in Uncategorized
28 Comments
Flood Damaged HVAC Equipment
The South Central, Midwest, and the Northeast have seen record rainfall in the last couple of weeks with more coming , especially, the next couple of days. Rivers are over flood stage. Sewer systems cannot keep up with all the rain and … Continue reading
Posted in Uncategorized
4 Comments
New Years Resolutions
Here are a few little thoughts to get you started for the new year. I have found these on various web sites. I especially want to THANK all the “educators” — whether they be community college teachers, manufacturer trainers, company owners … Continue reading
Happy Holidays !
It is a wonderful time of the year. It’s the HOLIDAY SEASON and the new year is approaching fast. I would like to take this time to THANK all of you readers who make use of this site and ask … Continue reading
Posted in Commentary
7 Comments
Natural Gas piping Questions
I recently had a reader ask these questions: How bad is it to use regular galvanized pipe instead of black? How tight should 1/2″ pipe be? I was taught to use sealant dope but to skip the first thread. Should … Continue reading
Posted in HVAC Tech Support
Tagged application, education, HVAC equipment, HVAC systems, installation, retrofit, Safety, service, Technician Competence, technology, tools, training, troubleshooting
2 Comments
I must be doing something right!
Back in April 2011, I started writing on this blog site as a way to help my local contractors and dealers. Most of the posts were based on issues these persons were experiencing and this was a good forum to … Continue reading
Posted in Commentary
Tagged air conditioning, analog meter, application, capacitance, capacitor, CFM, cmpressors, commissioning, compressor, CUSTOMER RELATIONS, duct work, ecomomizer, education, electrical, installation, maintenance, refrigerants, Safety, service, Technician Competence, technology, tools, troubleshooting
10 Comments
How To Always Win With Customers!
My last few posts have been centered around customer relations.To conclude this series, I offer the following that was something I tried to teach my Techs and follow myself. First, we need to ask the question, “WHAT IS A CUSTOMER?” … Continue reading
Ten Commandments of Human Relations
I was recently going through some of the boxes I packed up when I retired in January and came across this article that I used both when I was a service manager for a contractor and when I became the … Continue reading
GRATITUDE IS ATTITUDE
Up near the top of the Door County peninsula in Wisconsin is a wonderful candy shop in the old Newport School House. My family discovered this place many years ago while camping with our children. It was run by 2 … Continue reading
Posted in Commentary
Tagged CUSTOMER RELATIONS, education, service, Technician Competence, training
1 Comment
Heating Efficiency and Proper Sizing
This weekend I got an email from my nephew who lives in New Hampshire. He recently moved into a home and they finished the basement and attic. Now, he had a contractor come in and he was telling him that … Continue reading →